Kathleen McEntee and Associates, Ltd.
 

Performance Management & Training

Regardless of how prepared you may be with business plans, marketing strategies, and operations processes, your employees are the most critical ingredient in your success. They are your most valuable asset. By devoting time to consistent communication and regular staff development, you contribute to your company’s future. We can help you develop and manage employees and management alike. Modules include:

  • The ultimate test for a leader is not whether he or she makes smart decisions and takes decisive action, but whether he or she teaches others to make smart decisions and take decisive action.
    – Noel M. Tichy
    Job Descriptions
     
  • Skill Assessments
     
  • Goal Setting
     
  • Performance Metrics
     
  • Management & Leadership Development
     
  • Policies & Procedures Development

We leverage technology and can easily customize training that can be delivered in-person and virtually. Training can range from customized programs specific to an in-house requirement to topics developed to support performance management. Topics include:

  • Accountability & Responsibility
     
  • Customer Service Excellence
     
  • Sales Tools for Success
     
  • Delivering Effective Presentations
     
  • Time Management
     
  • Leveraging Marketing to Increase Sales
     
  • Critical Decision-making
     
  • Team Building
     
  • Change Management
     
  • Leadership Development
     
  • Managing Sales Superstars
     
  • Managing Expectations between Sales and Operations
     
  • The Handoff from Sales to Account Management
     
  • Performance Management
     
  • Management & Employee Development

Ongoing training is essential to maximize potential, and our goal is to further develop employees’ innate abilities to better serve your company. We offer training in the medium that will best reach employees—whether in-person (group or one-on-one coaching), via webinar, or through instructional development and design. For each medium, we tailor our training to encompass the unique needs facing the audience and factor the organization’s goals and objectives.

 

Home | Contact Us | Privacy Policy | Career Opportunities
© 2005-2010 Kathleen McEntee and Associates, Ltd. All rights reserved.